Because of the packaging many were pressed agains each other – there was no padding in the envelope – so there were creases. I ordered 12 books – all came in one mediamail cardboard envelope, not a box. I actually looks like someone in the finishing room pulled it out of a finisher and them wrapped tape around it. Today, however I received an order from them that was for the smaller 6×8 books – these books were poorly packaged and the packaging was torn up and re-taped – this appeard to be before the post office got to it. I havent priced shutterfly but Apples standard pricing is too expensive. I had the coupon they offer for iPhoto users to publish directly and that made the cost reasonable. The first two orders were for hardcover books – they came out great and color was pretty good. I have had great success with until today. Any other recommendations for creating photo books? Has anyone had a good experience with MyPublisher? I still like Shutterfly’s service. Over 18 months later, the comments are still coming in about problems with MyPublisher’s ordering and book creation system and poor customer service. So, I explained my problem in an email and waited. Shutterfly tries to do all of their support by email too but they at least publish a toll number if you prefer. There are no phone numbers on their site. There is no way to contact anyone in MyPublisher customer service by phone. Here’s something I should have checked beforehand. So, I attempted to contact their technical support. I’d click yes and watch as nothing happened. When the application restarted it asked if I wanted to continue uploading. I clicked retry several times with no change so I stopped and restarted the application. I preferred Shutterfly because MyPublisher simply didn’t work:Īt first it said it couldn’t connect to the server. ![]() Please note that shipping is not included for either deal – you’ll need to pay $11.99 shipping for the Classic photo book and $12.99 shipping for the Deluxe photo book.Back in December 2004, I wrote about my experience creating a coffee table photo book with and. ![]()
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